Telephone and Online Counselling

The Counselling Foundation is proud to continue delivering our services during the COVID-19 pandemic. We are pleased to offer counselling remotely via phone and online, depending on your preference.

Please contact your nearest centre to make an enquiry:
Bedford | Broxbourne | Luton | St Albans | Stevenage

If you are further afield, please email the Foundation office

For many, telephone and online counselling offer increased flexibility and, while it is a different experience to that of face-to-face counselling, the service provided is no less professional or valuable. It also allows us to adhere to social distancing requirements, ensuring the safety of our clients and staff.

Receive all of the benefits of counselling from the comfort of your own home
We provide access to mental health support, offering convenient appointments.  Our sessions offer the same support and confidentiality as face to face counselling whilst observing social distancing measures.

The Online / Telephone Counselling Experience
You may be uncertain about how it will feel to talk to someone who is not in the room with you, even if you choose to have sessions via video link. If you need help now, and you have any misgivings, you are welcome to contact us and we will be happy to answer any questions and hopefully dispel any worries you may have.

Waiting times are reduced because of the flexibility of appointment times this option offers.

Worried you won’t be able to afford counselling?
We understand that many people may be finding things difficult financially just now.

We are here to help and regularly have a range of grants and funding available to help subsidise the cost of your weekly counselling if you are unable to pay our minimum counselling fees.

Please ask our admin teams for further information when you enquire.


Our admin team are waiting to hear from you:

Looking to find out how online counselling can benefit you?

Contact one of our centres across Hertfordshire and Bedfordshire.

If you’re contacting us from outside the area email: foundation@counsellingfoundation.org


Bereaved by coronavirus?

We are able to offer specialist bereavement support, to those affected by loss due to Coronavirus.

If you need to talk to someone we are now able to offer weekly counselling sessions via:
phone or a simple to use online webcam or phone camera service like Zoom.


We understand that for many of us already experiencing anxiety, depression, loss these feelings may have been compounded since isolation restrictions have been imposed.

Counselling can help with a wide range of concerns including

  • Abuse
  • Addiction
  • Anger
  • Anxiety and stress
  • Bereavement and loss
  • Carer responsibilities
  • Depression
  • Divorce
  • Eating disorders
  • Health issues
  • Major life changes
  • OCD (obsessive compulsive disorder)
  • Phobias and fears
  • Redundancy and work issues
  • Relationship difficulties
  • Sexuality
  • Trauma
  • Violence
  • Worry

Please click here for more information about our services.