During these uncertain and challenging times more people than ever are seeking mental health support. The Counselling Foundation is proud to continue delivering our services during the COVID-19 pandemic. In line with government guidelines our face to face counselling is temporarily suspended but we are pleased to offer counselling remotely via phone and online, depending on your preference.

Please contact your nearest centre to make an enquiry:
Bedford | Broxbourne | Luton | St Albans | Stevenage

If you are further afield, please email the Foundation office

For many, telephone and online / video counselling offer increased flexibility and, while it is a different experience to that of face-to-face counselling, the service provided is no less professional or valuable. It also allows us to adhere to social distancing requirements, ensuring the safety of our clients and staff.

More information about how we are currently delivering counselling services and how to access them, can be found here.

Counselling via the NHS

You may be able to access counselling at no cost to you via your GP. Your GP will be able to advise you on what is available to you.

Since April 2012, patients have more choice about which health services they can use within the NHS and can choose from a range of providers all of whom meet NHS standards and quality requirements.


If you are over 16, you can access our counselling service at no cost to you via your GP using a scheme called Any Qualified Provider (AQP) or in most Hertfordshire areas, which gives you up to 8 sessions of 50 minutes with a highly experienced and qualified counsellor.

The Counselling Foundation is a major accredited AQP provider of primary care psychological therapies in Hertfordshire. We have a wide availability of times and locations across the county in our own centres (St Albans, Stevenage and Broxbourne) and GP practices and other locations in Welwyn Garden City, Ware, Hatfield, Borehamwood and Radlett.

The appointments include Saturdays and evenings appointments. We ask our clients when and where they would like to be seen before arranging their appointments.

If you choose us as your AQP Provider please talk to your GP. If your doctor agrees that counselling is suitable for you please ask them to send a referral to The Counselling Foundation.

Bedfordshire (except Luton)

The Counselling Foundation works in partnership with the East London Foundation Trust (ELFT) and the Bedford Wellbeing Service (BWS) to provide counselling for patients registered with a North or Central Bedfordshire-based GP.   All referrals are assessed initially by the BWS to ascertain what will be the most suitable service to support you.

You can speak to your GP to arrange a referral or apply online directly through the BWS website   https://bedfordshirewellbeingservice.nhs.uk/get-started/

Once we receive a referral from the BWS, an appointment can be arranged for you to attend counselling at our Luton or Bedford Centres, or at one of our other alternative sites spread out throughout the wider Beds area.  Eg.Bedford, Newport Pagnall, Milton Keynes, Luton, Dunstable, Ampthill, Biggleswade, Shefford, Letchworth.  Whilst we cannot guarantee a specific day and time in a preferred venue, we will do our best to accommodate a patient’s preferences where possible.