Free helpline | St Albans volunteers

May 19, 2020 9:52 am Published by

If you are a member of staff or volunteer working for a community group or charity across St Albans City and District during this pandemic period, you might be feeling you need some emotional support yourself.

The Counselling Foundation who are working together with St Albans and District Council are pleased to announce that we’re recognising the acts of kindness from volunteers and supporting those who’ve been supporting others by giving them access to a helpline.

Launching during Mental Health Awareness Week 2020, whose theme this year is ‘Kindness’, the Foundation are here to provide ‘kindness’ in the form of emotional support with a trained listener and a confidential space where volunteers can share their experience of helping others as well as practical information to enable them to continue delivering the valuable service they offer to our local communities.

Jo Spilling, Clinical Director of the Foundation, said “Listening is what we do and we’re honoured to be able to give something back and recognise the acts of kindness of volunteers and workers from across the St Albans and District Community who’ve been supporting others during the pandemic, by providing them with their own helpline.

“There are many reasons volunteers and workers may want to talk including the pressures of helping others in distress during these challenging times, the difficulties of working in a home environment, concerns about health or the health and bereavement of those they are caring for, or just simply wanting to talk to someone outside of friends and family or to find resources.”

The campaign is endorsed by Councillor Anthony Rowlands, Portfolio Holder for Community, Leisure and Sport and Mental Health Champion for the St Albans District, who said: “We are delighted to support The Counselling Foundation’s helpline.

“The Covid-19 pandemic is an unsettling and stressful experience for the whole community and we must recognise that it endangers mental as well as physical health. It’s important that voluntary and charity workers operating on the front line have access to an understanding and friendly voice. This helpline, staffed by trained counsellors, will help these workers deal with the strain and emotional pressure that they may be enduring.”

You may want to talk about the pressures of helping others in distress, working in your home environment, bereavement, concerns about your health or health of those around you, or simply wanting to talk or find resources.

Although the sessions will not be counselling, you will be talking to counsellors who are trained and work within the Foundation’s strict confidentiality boundaries.

How to access the free confidential helpline:

If you’re working in a community or charity group across St Albans City and District
Email and someone will contact you to arrange a phone or online call.

Funded by St Albans City and District Council


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