During these uncertain and challenging times more people than ever are seeking mental health support. The Counselling Foundation is proud to continue delivering our services during the COVID-19 pandemic. In line with government guidelines our face to face counselling is temporarily suspended but we are pleased to offer counselling remotely via phone and online, depending on your preference.
For many, telephone and online / video counselling offer increased flexibility and, while it is a different experience to that of face-to-face counselling, the service provided is no less professional or valuable. It also allows us to adhere to social distancing requirements, ensuring the safety of our clients and staff.
More information about how we are currently delivering counselling services and how to access them, can be found here.
Call us on 01582 732450 – generally 10am-3pm or answerphone.
Or please use the form below to get in touch.
Hilde Eccles House
70 – 72 Princess Street
Opening hours for counselling:
All counselling is by appointment only.
Mon-Friday 7.30am – 8pm
Bedfordshire short-term NHS funded counselling
Please Note: We are not able to provide NHS counselling to residents registered with a Luton GP.
All referrals and enquiries regarding NHS counselling for Luton residents should be made to Total Wellbeing Luton.
Bedfordshire residents registered with a GP practice outside of Luton:
The Counselling Foundation works in partnership with the East London Foundation Trust (ELFT) and the Bedford Wellbeing Service (BWS) to provide counselling for patients registered with a North or Central Bedfordshire-based GP. All referrals are assessed initially by the BWS to ascertain what will be the most suitable service to support you.
You can speak to your GP to arrange a referral or apply online directly through the BWS website.
Once we receive a referral from the BWS, an appointment can be arranged for you to attend counselling at our Luton or Bedford Centres, or at one of our other alternative sites spread out throughout the wider Bedfordshires area. (Bedford, Newport Pagnall, Milton Keynes, Luton, Dunstable, Ampthill, Biggleswade, Shefford, Letchworth.)
Whilst we cannot guarantee a specific day and time in a preferred venue, we will do our best to accommodate a patient’s preferences where possible
Long-term and time-limited counselling
Our Luton Centre provides a fee-paying counselling service to people in Luton and the wider Bedfordshire area. Eg., Luton, Dunstable, Caddington, Slip End, Harpenden, Markyate, Flamstead, Studham, Kensworth, Toddington, Barton-le-Clay, Streatly and Kimpton.
We seek to make both long term and time-limited counselling available and affordable by offering a choice of services within a fee structure that enables us to provide a sustainable counselling service to everyone within our community.
All of our counsellors are professionally trained and their work is supported by qualified, accredited clinical supervisors. To access our services in Luton you must be 18 years +.
We also offer disabled access.
On foot –
Princess St is only a few minutes from the Town Centre on the opposite side of Stuart Street. If walking, you will need to cross Stuart St at the top of King or Wellington St using the Chapel Viaduct. Continue to walk up Wellington St, turn right into Adelaide St and then left to Princess St.
The centre is about half way up the road on the right hand side. Look out for our double blue doors which are set slightly back from the path.
By car –
There is no parking at The Luton Centre but there are a limited number of 4hr parking spaces available on Princess St. 2 & 4 hr parking can be found in surrounding streets or alternatively, parking is available in the multi-storey car park on Regent St, Luton LU1 5FA.
By bus –
Full information about bus routes that stop near to the centre visit https://www.travelluton.co.uk/bus
You can plan you journey from anywhere in Luton to the Centre which is on Princess Street, Luton LU1 5AT.