We accept self-referrals from individuals aged from 18 years. Organisations who wish to refer employees, clients or service users, please email email@example.com and we will call you back to discuss your referral.
Once you have made contact with us, you will be sent a Registration Pack.
We may not be the right service for you. If we believe that we are unable to support you appropriately or provide you with the specialist treatment you need or if we do not have sufficient funding available, we will signpost you to other services which might meet your needs more effectively.
Once your application is approved, we will invite you for a first appointment, known as an assessment session. If, after the assessment, you choose to continue with counselling and we feel we can offer you support, you will be allocated a counsellor for your ongoing sessions.
Ongoing counselling sessions will take place on the same day and time each week unless agreed otherwise by you and your counsellor. It is important to consider your ability to maintain an ongoing weekly commitment when seeking counselling. We offer weekly sessions of 50 minutes per session.
We operate a sliding scale of fees according to your annual household income. Our subsidised fees from £20-£35 per session are only available to residents of Hertfordshire and Bedfordshire. This enables us to offer low costs to those in our communities with more limited income. Our standard fees from £40 per session are available to anyone living in the UK.
Please be aware that our counselling service can be in high demand and may depend on the availability of grants and funding.
1 College Yard
Lower Dagnall Street
58 Tavistock Street
Hilde Eccles House
70 – 72 Princess Street
Springfield House Community Centre
24 High Street