During these uncertain and challenging times more people than ever are seeking mental health support. The Counselling Foundation is proud to continue delivering our services during the COVID-19 pandemic. In line with government guidelines our face to face counselling is temporarily suspended but we are pleased to offer counselling remotely via phone and online, depending on your preference.

Please contact your nearest centre to make an enquiry:
Bedford | Broxbourne | Luton | St Albans | Stevenage

If you are further afield, please email the Foundation office

For many, telephone and video counselling offer increased flexibility and, while it is a different experience to that of face-to-face counselling, the service provided is no less professional or valuable. It also allows us to adhere to social distancing requirements, ensuring the safety of our clients and staff.

Counselling Services
We have two key services. Both are BACP (British Association for Counselling & Psychotherapy) accredited.

Open Counselling
This service, at the heart of the Foundation’s charitable aims, offers open-ended (on-going) counselling for as long as you need it. We offer an initial 20 sessions via telephone or video link, with a view to moving across to on-going face-to-face counselling when this becomes possible once again.

You will first have an assessment with us before you begin regular counselling. This helps to determine whether weekly, on-going psychodynamic counselling is right for you.

Of course, you can end your counselling at any time although it is best to work towards a planned ending with your counsellor.

Direct Counselling
This service is time-limited to 20 sessions. It is usually accessed more quickly, as you will go “directly” into counselling, with the first session serving as your assessment. At present, sessions are all delivered by telephone or video. You can end your sessions whenever you wish but a planned ending is always advised.

Please also see our FAQs and What to Expect from Counselling pages.

Fees for Counselling
Our aim is to make counselling more financially accessible to those in our local communities who need it.

The Open service is subsidised, with fees varying according to individual circumstances.
The Direct service our higher rates apply, contributing to our charitable funding.

Full details of our fee structure can be found here:


Counselling is a talking therapy within a safe and supportive environment where you can share anything that is troubling you and be listened to in a way that helps you understand yourself better. Counselling is delivered by trained practitioners who work with people over a short or long term to help them bring about effective change or enhance their wellbeing.

We provide counselling for individuals and couples on a short or long term basis. This means you may either engage in counselling for as long as you require or choose to be allocated a set amount of solution focused sessions with specific goals in mind.

Usually individuals choose to have therapy because they are experiencing difficulties and emotional distress in their lives. Sometimes people can be isolated but at other times, even where an individual has the most supportive family and friends, they can find it difficult, if not impossible to explain why they may be feeling down or not like themselves.

Counselling can help with a wide range of concerns including

  • Abuse
  • Addiction
  • Anger
  • Anxiety and stress
  • Bereavement and loss
  • Carer responsibilities
  • Depression
  • Divorce
  • Eating disorders
  • Health issues
  • Major life changes
  • OCD (obsessive compulsive disorder)
  • Phobias and fears
  • Redundancy and work issues
  • Relationship difficulties
  • Sexuality
  • Trauma
  • Violence
  • Worry

However, you do not have to be in crisis or on the verge of one, before choosing to have therapy. You may be experiencing underlying feelings of dissatisfaction with life in general, or be seeking balance in your life and spirituality. All of these reasons and more will bring individuals to therapy.

Counselling offers a safe space for someone to talk about the things that concern him or her with someone who actively listens, doesn’t judge and provides support. Its aim is to help people become clearer about their problems and also find ways of coming up with their own answers.

We are accredited by the British Association for Counselling and Psychotherapy (BACP) and work to their Ethical Framework for the Counselling Professions. The Counselling Foundation is committed to equal opportunities and welcomes everyone irrespective of race, gender, class, culture, marital status, physical ability, religion or sexual orientation. We also cater for clients with disabilities or who speak other languages.

Our clients have supported our work with comments such as:

“Thank you, I’ve got me back!”

“Really helped me feel like myself again.”

“I didn’t think counselling was for me. Now I’ve finished I wish I had undergone sessions sooner.”

“It has certainly helped me to understand what I can do for myself first.”

“It has been good to talk to someone each week who just gets it”

“I have felt like a weight has been lifted off my shoulders.  It was great to talk about the problems happening in my life”