During these uncertain and challenging times more people than ever are seeking mental health support. The Counselling Foundation is proud to continue delivering our services during the COVID-19 pandemic. In line with government guidelines our face to face counselling is temporarily suspended but we are pleased to offer counselling remotely via phone and online, depending on your preference.

For many, telephone and online / video counselling offer increased flexibility and, while it is a different experience to that of face-to-face counselling, the service provided is no less professional or valuable. It also allows us to adhere to social distancing requirements, ensuring the safety of our clients and staff.

Please contact your nearest centre to make an enquiry:
Bedford | Broxbourne | Luton | St Albans | Stevenage

If you are further afield, please email the Foundation office


At the Counselling Foundation, we don’t offer a list of counsellors for you to choose from. We find a counsellor for you.

Sometimes it takes courage to make the decision to look for counselling. Once you do, how do you set about finding the right counsellor? There are so many choices available.

How do you narrow it down? What about qualifications? Who can you trust? Private sessions can be beyond many people’s budget – how much will it cost? Even if you can afford the fees there are still many questions and so much choice that it can seem daunting.

Why Choose the Counselling Foundation?

Our counselling services are BACP (British Association of Counselling and Psychotherapy) accredited. We are able to offer you a high-quality service, helping to take some of the stress and guesswork out of finding a counsellor.

We are also a charity. Our aim is to make counselling more accessible to those who need it. We do have to charge but we have a sliding scale of fees, as well as additional help from grants and donations to support those on the lowest incomes. If you can afford a higher fee, as well as receiving the help you need, you will also be helping to support our charitable goals

Finding you a counsellor begins with your application. The questionnaire you complete tells us something about your reasons for seeking counselling, a little bit about your circumstances, and which of our services you wish to opt for.

Our Counselling Services

Our Direct service is for a time-limited period of up to 20 sessions (currently being delivered by phone or video). It is usually accessed more quickly, as you will go “directly” into counselling, with the first session serving as your assessment. Fees for this service are in line with general private practice rates, helping to support our open, charitable service.

Our Open counselling service is, “open-ended” so you will be able to stay in counselling for as long as you need or wish to (subject to current arrangements due to the COVID-19 virus). You will receive an initial assessment interview to help us find out more about you and your needs before we match you with a counsellor for your on-going sessions.

If you are on a low or restricted income, our scale of fees enables you to pay less. We also have grants and donated funds so we can offer extra help so please ask when you apply.

We always make an assessment before you commit to on-going sessions. It gives you a chance to experience what it feels like to talk to someone in confidence and without judgment, perhaps for the first time, about your problems and your more difficult feelings. At the same time, it helps to ensure that the kind of counselling therapy we offer is right for you.


Our services are either provided by our group of qualified counsellors who are also members of a professional body: BACP, BAP or UKCP. In addition our services are provided by our trainees who are in Diploma or Advanced Diploma qualification. We will let you know whether you are being supported by a trainee or a qualified counsellor. All of our counsellors and trainee counsellors are in clinical supervision in accordance with guide lines set out by the BACP.

If you need to speak to someone urgently please contact your GP, your nearest A and E department or the Samaritans on their free phone number 116 123.

For your convenience you may like to download a copy of our leaflet.

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